Terms and Conditions for the Supply of Lone Fox Publishing Products

 

Introduction

We place strong emphasis on Customer Care and supporting our community of readers and customers. We always endeavour to build and maintain good communication channels, help create a positive customer experience and make it easy for you to get in touch.

Your Details

When you register and purchase products with us you provide us with contact details including your name, email address, postal address and payment information. You also create a username and password.

It is your responsibility to keep those details confidential, correct and up to date. You are responsible for your account with us and should not allow third parties use your account.

Contract for Purchases of Goods, Prices & Payment

Payment must be made in full before any goods are despatched. In the case of receiving goods when full payment has not been made, said goods remain the property of Lone Fox Publishing until you make full payment.

Prices are correct at the time of publication. We reserve the right to review, amend, and change our pricing at any time without notice. We also reserve the right to withdraw from a contract when there is an obvious error or inaccuracy in the way goods or prices for goods are represented. If that is the case, we will endeavour to contact you as soon as possible.

Order Progress & Availability Of Goods You Order

We will keep you updated on the progress of your order and let you know when you can expect your delivery. In addition, feel free to get in touch if you would like further updates on your order.

If a product becomes unavailable we will endeavour to contact you as soon as possible and give you a timescale of availability. If you choose to ask for a refund rather than wait for a product we will issue the refund as soon as possible and within 30 days of payment having been made.

Security of Payment

This site uses advanced online encryption and the strictest standards of compliance for your protection and confidence. All internet activity, however, including the making of payments or providing payment details by email or via a store cannot be 100% risk free. Any loss incurred by a user as a result of transmitting payment information will be borne solely and exclusively by them and Lone Fox Publishing cannot be held responsible for such a loss.

Delivery of Goods To You

We undertake to deliver goods to you after full payment has been made. Normally you should receive goods within 14 days after payment unless we advise you otherwise.

In case of non-delivery of your order, Lone Fox Publishing has no obligation to you unless notified within 30 days of the problem, in which case we will do our best efforts to rectify the situation.

Customs Charges

The customer is responsible for any customs duties applicable to orders outside the UK.

Overseas Customers

We welcome orders from Overseas Customers. Shipping charges for delivery to Europe and Worldwide are stated on the website. Overseas Customers are responsible for any customs duties that may arise.

Ownership & Risk

We will endeavour to deliver goods to you as soon as possible after receiving your order.

Goods paid for by you become your property when

  • they are picked up by you in person (if we are selling to you directly)

 

  • they are delivered to you at the address you named when ordering or an attempted delivery is made; you are responsible for providing accurate address details for the delivery of goods

From that point onwards the risk for any loss or damage rests with the customer.

Force Majeure

We shall not be held liable for non-delivery of goods to you because of events and circumstances outside our reasonable control.

Returns Policy

You may return any damaged goods or any goods sent to you by us in error without any cost to yourself. Please contact us to arrange this.

If you have changed your mind or ordered the wrong items you may return goods within 30 days provided that they are in their original package, unused and in perfect condition. You may return such goods at your own risk and bear the cost of postage for returning them. You may consider using a Signed For or Tracked Service.

No warranties

This Website is provided "as is," with all faults, and Lone Fox Publishing express no representations or warranties of any kind related to this Website or the materials contained on this Website. In addition, nothing contained on this Website shall be interpreted as advising you. Also see Disclaimer at the end of this document.

Limitation of Liability

In no event shall Lone Fox Publishing be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Lone Fox Publishing shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Invalidity & Severability

In the event of any part of these conditions being unenforceable, the rest of the Terms & Conditions presented here remain in force. Any parts deleted shall not affect the rest of the document.

Complaints

We endeavour to resolve complaints within 14 days of the complaint being raised. Please get in touch with us and we will use our best efforts to put things right.

Copyright

Copyright of the materials on this website belongs to Lone Fox Publishing and any featured authors. All rights reserved. If you would like to use materials presented herewith please get in touch with your project for rates and permissions.

Intellectual Property Rights

Other than the content you own (e.g. something you have submitted by way of comment or review), under these Terms, Lone Fox Publishing own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

When you are using our website you are specifically restricted from all of the following:

  • publishing any Website material in any other media;

  • selling, sublicensing and/or otherwise commercializing any Website material;

  • publicly performing and/or showing any Website material;

  • using this Website in any way that is or may be damaging to this Website;

  • using this Website in any way that impacts user access to this Website;

  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Lone Fox Publishing may further restrict access by you to any areas of this Website, at any time, in its absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

"Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Lone Fox Publishing a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Lone Fox Publishing reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Please read our separate Privacy Policy document.

Community, Reviews and Comments               

                

When offering your thoughts, comments or reviews please show courtesy to the Publisher, fellow readers and the public. We reserve the right to remove comments that do not observe this rule.

Customer Support

For Customer Support with queries, requests and issues you may be experiencing please contact us via the Contact Form on the website or by email: lonefoxbooks@gmail.com

For information on any of our titles, help and advice when choosing books for yourself or as a gift, and on how to use your account, please get in touch using the Contact Form or by email as above.

We can also help with technical issues you may be experiencing whilst using our website.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with English law. The English courts will have exclusive jurisdiction over any disputes arising between us.

Entire Agreement

These Terms constitute the entire agreement between Lone Fox Publishing and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Disclaimer for Lone Fox Publishing

All the information on this website - https://www.lonefoxpublishing.com/ - is published in good faith and for general information purpose only. Lone Fox Publishing does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Lone Fox Publishing), is strictly at your own risk. Lone Fox Publishing will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove links.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their Terms of Service before engaging in any business or uploading any information.

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at lonefoxbooks@gmail.com

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Indemnification

You hereby indemnify to the fullest extent Lone Fox Publishing from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Assignment

Lone Fox Publishing is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Variation of Terms & Update

Lone Fox Publishing is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Should we update, amend or make any changes to this document, those changes will be prominently posted here.